Return Restrictions


A:  Some manufacturers and suppliers require us to enforce a more restrictive return policy on their items. These restrictions (if any) are noted in the product's description and supersede our standard return policy. For example, if an item contains "(NO RETURNS OR EXCHANGES)" in the product's description, that means you cannot return the item to us, and we cannot replace it, for any reason (other than damage during shipping). In other words, the sale of that item is final, and you must contact the manufacturer for any assistance with replacing or repairing the item.

Some items can only be returned if unopened. On others, we can only accept returns or ship replacements if defective.  Items can only be returned or replaced within 30 days of sale. By carefully reading the item's description for such notations, you will know whether anything you wish to purchase is subject to a special return restriction.

It is important to note that none of these restrictions apply to the manufacturer assisting you or replacing your item under its warranty (if one is provided by that manufacturer.) In fact, most special return policies are the result of manufacturers wanting to work directly with you. Lastly, these additional restrictions if present, are not by our choice. We are simply following the rules as given to us by various manufacturers and suppliers.




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